Who is responsible for your details
- The company behind this site is Bat Melech For Ready-made Meals & Dishes Preparation L.L.C, commercial licence 1624395, registered office at Office M_08, Naif, Deira, Dubai.
- For anything about your details: WhatsApp or phone +971586288776. We answer within one business day.
The law we work under
- Your details are handled under the UAE Personal Data Protection Law, Federal Decree-Law No. 45 of 2021.
- If you are in Israel or in Europe you may ask us for exactly the same things: to see, to correct and to delete.
What we collect
- Name, phone and delivery address — so we can reach you with the order.
- The order itself, its price and time, and whatever you write to us in the site chat or on WhatsApp.
- There is no sign-up, no password, and no card details are typed into this site.
- For an anonymous visitor count, general visit data is collected, with no cookies and no identification.
What we use it for
- Cooking and delivering your order, and keeping you posted along the way.
- Answering questions before and after an order.
- Issuing an invoice and keeping the books.
- We do not sell your details and we do not pass them to advertisers.
Who else sees it, on our behalf
- WhatsApp, by Meta — the messages you send us travel through it.
- Telegram — the order reaches the kitchen team and the courier as an internal message.
- Railway — the servers running the site and the ordering system.
- Cloudflare — the domain, serving the site, image storage and the visitor count.
- OpenAI — the chat on the site and the reading of orders that arrive as free text. What you type into the chat is sent there to compose the answer.
- Resend — sending confirmation and invoice emails.
- Each of them receives only what it needs, and only to perform the service for us.
How long we keep it
- Order details are kept as long as they are needed for the service and for the company books.
- The site chat remembers only a short recent window of the conversation, not a full history.
- You can ask for deletion at any time, and we delete whatever the law does not require us to keep.
What you may ask for
- To see what we hold about you.
- To correct something wrong.
- To have your details deleted.
- To ask us to stop contacting you.
- Ask on WhatsApp or by phone, and we answer within one business day.
Cookies and browser storage
- This site has no tracking cookies and no advertising cookies.
- Your browser stores your language choice and your cart locally, so they survive moving between pages. That stays on your device.
Children and changes
- This site is not aimed at children and we do not knowingly collect details about anyone under 18.
- If this policy changes, the updated version is published on this page with a new date.
Read the terms of service
Last updated on 16.09.2026